At HASHH, customer satisfaction matters. Please review our return and exchange policy carefully before placing your order.
HASHH is committed to providing premium sneakers and lifestyle products with transparent policies and reliable customer support across Bangladesh.
HASHH does not offer refunds under any circumstances. All purchases made through our website are considered final. Customers are requested to carefully review product details, sizes, and order information before confirming their purchase.
Exchange is available if the product arrives damaged or defective upon delivery.
Customers are eligible for exchange if an incorrect product is delivered.
Size exchange requests are accepted subject to stock availability.
Exchange requests must be made within 7 days after receiving the order.
Items must remain unused, unwashed, and in original condition.
All original tags, packaging, and accessories must remain intact.
Valid Order ID or proof of purchase is required for all exchange requests.
Products showing signs of use or damage caused by customers will not qualify for exchange.
Customers should contact HASHH support within 7 days of receiving the order. Please provide your Order ID along with clear images if the product is damaged or incorrect. Once approved, our team will arrange return pickup or provide return instructions.
Delivery charges may apply for size exchanges. If the issue is caused by HASHH, delivery costs will be covered by us.
Orders cannot be canceled once they are confirmed or shipped.
For exchange requests, order support, or customer assistance, please contact HASHH directly.